There are two ways to issue refund note.

Main Sales Memo page (only able to issue today sales)

  1. Go to Sales -> Standard Sales -> Tap on “Void Sales” -> Select invoice
  2. Tap on “Return”, select the item(s) and quantity to proceed.
  3. Proceed by select a payment method. 

Invoice Listing (retrieve past invoices)

  1. Go to Reports -> Cashier Reports ->Invoice Listing.
  2. Select invoice to refund.
  3. Confirm the item(s) to proceed.
  4. Proceed by tap on green tick and select the refund method.